Before trying to answer these questions I start with a post on the IT (infrastructure) of organizations because it is an important enabler and accelerator for information exchange these days and therefore cannot be neglected. It shapes the context in which it takes place.
In the second part of this series, I will focus on the types of information that can be exchanged and how this may lead to benefits for organizations. The third post of this series elaborates on understanding the information exchange process itself. Here we take a closer look at the factors that drive information sharing and try to understand why or why not organizations choose to share information. Finally, in the fourth and final post of this series, I’ll share some advice for optimizing the exchange of information as well as some of the pitfalls that organizations often face.